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Equity Bank honors security guard for going above and beyond

Equity Bank honors security guard for going above and beyond

Equity Bank MD Gift Shoko personally acknowledges Betty Akia's exceptional service with a token of appreciation
Equity Bank MD Gift Shoko personally acknowledges Betty Akia’s exceptional service with a token of appreciation

KAMPALA, Uganda — Equity Bank Uganda recognized a security guard Friday for her outstanding customer service, the bank said.

Betty Akia was publicly commended by a bank client, Margret Abwoyo, for going above and beyond her duties at the Church House branch.

Moved by the praise, Equity Bank Managing Director Gift Shoko personally awarded Akia a cash prize of 500,000 Ugandan shillings (approximately $135 USD).

Shoko said Akia “represents the true spirit of Equity, where every team member … plays a crucial role in delivering value to our customers.”

The bank said the recognition underscores its commitment to fostering a culture of excellence and appreciation among its staff.

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Source: PML Daily

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