The name Valen Hill Lounge oozes class, and with their menu descriptions written in perfect English and culinary language, you expect more.
Remember the saying, never judge a book by its cover. Well, never fall for Valen’s fancy well-branded paper bags and high-end prices. The dripping soup is the first hint of what a terrible dining experience awaits.
With Glovo’s reputation of poor food delivery, it is hard to know if it was their fault or Valen’s, but a torn, dripping luwombo is a must-not.
As if that is not bad enough, food portions will disappoint even foreign diners who are not used to our large portions; never mind that the food is priced at Shs 30,000 (currently discounted to Shs 27,000).
It is simply disrespect of customer cash to deliver two to four teaspoonfuls of rice, a quarter of potato, a pleat of matooke or the tiniest cutlet of a sweet potato. We, Ugandans know that with all the abundant food available, you can give your diners more and still make a decent profit.
When it comes to the luwombo, you wonder what Valen’s intentions are. First, it is wrongly prepared with the wrong contents. Luwombo is meant to be prepared with our local breed chicken, but Valen for their unknown reasons uses the tasteless broilers that are not even well plucked and still full of pin feathers.
Valen also takes culinary creativity a bit too far. I mean, cooking chicken on the sides with soup thickeners and then wrapping it up it in banana leaves defies all the principles and intentions of the luwombo, which is meant to keep the natural aromas and flavours. Even the size and colour of the banana leaves give Valen’s craft away. If you are meant to ‘modernise’ the luwombo then do it right.
Sorry, nothing to write home about here…
fkisakye@observer.ug
Source: The Observer
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